The following details the Terms and Conditions regarding our Drum Lesson Services. Please contact us should you need any clarification.

1) All prices are based on a monthly payment for a 12-lesson term, each term lasting three months in the calendar year. Fees are payable monthly at the start of each month.

1.1) For terms with less than 12 weeks on the calendar year (excluding public holidays/school closure days), the additional credits will be credited to you as Replacement Lessons and must be booked per our replacement lesson terms.

2) All fees are due and payable on the first of every month. The school will send the invoice to the student’s email address provided by the student upon registration on the 25th of the preceding month. A late payment fee of $20 will be charged to the student’s invoice if payment for that month is received after 14 days from the due date.

2.1) Students will be terminated if the invoice (i.e., clause 2) is not paid by the 25th of the invoiced month, and we will open your slot to new students for permanent booking. Your withdrawal deposit will also be forfeited.

3) Lesson cancellations may be done via WhatsApp to our Replacement Lesson Team. Students must request at least 24 hours before the affected lesson. You may immediately book your replacement lesson via our online booking system with the link provided by our team if so. 

4) Cancellations within 24 hours of lesson time will result in forfeiture of the lesson. For students who are sick, you may submit a copy of your MC to the appeal form on our webpage to reinstate the lesson.

5) All replacement lessons are valid for four months from the date of absence or until the student’s termination, whichever is earlier. Please note that we may assign another instructor for your replacement lesson if your regular instructor is unavailable. 

6) In case of cancellation of lessons due to your instructor’s unavailability (e.g., MC, Leave), the lesson will be credited back to you as a replacement lesson, and we will extend the booking cutoff date accordingly on a case-by-case basis. We may also assign another instructor to you during your instructor’s absence instead. 

7) Replacement Lessons are subjected to Your Instructor’s availability and are not replaceable with your weekly Allocated Schedule.

8) Students may request a temporary cessation of lessons for a maximum of four weeks for PSLE, ‘O’, or ‘A’ Levels examinations.

9) For all other reasons, students may make that request every 150 days and will be charged $25/lesson canceled for a maximum of 4 weeks. Payment must be made within seven days of approval for it to take effect, or it will be deemed as a termination request instead, effective from the date of temporary cessation, standard withdrawal terms apply.

*150 days is calculated from the day after the previous Temporary Cessation ends, if any.

For example, request for temporary cessation has been made on 14th Jan, to take effect from 1st Feb to 28th Feb, however as payment has not been made, student will be terminated from 1st Feb. The withdrawal deposit will be forfeited as the notice period was less than one calendar month’s notice.

10) Termination of lessons and this agreement must be notified to the school with one calendar month’s notice and must be notified to the school before the first day of your intended last month. Failure in which will result in forfeiture of your withdrawal deposit.

11) For termination in the middle of a school term, we will deduct/refund outstanding monies based on the number of weekly lessons scheduled to your timeslot, excluding missed lessons/replacement lessons.

For example, your termination date is at the end of the first month of the school term. However, only three lessons were scheduled for that month due to a public holiday. In this situation, we will refund you one lesson’s worth of fees and your withdrawal deposit upon termination.

A second example, your termination date is at the end of the first month of the school term. However, five lessons were scheduled due to an extra week in the calendar. In this situation, we will deduct the balance fees of 1 lesson from your withdrawal deposit and refund the balance.

12) Outstanding lessons upon application of withdrawal are transferrable but must be completed by the termination date, or they will be forfeited.

13) After withdrawal, students may only re-enroll in their same timeslot 30 days after their termination date.

14) Students who do not attend class and are uncontactable within 14 days will be automatically terminated, with all outstanding lessons and deposits forfeited.

15) Any refund (withdrawal deposit or others) will be made within 30 days of your termination date.

16) The School reserves all rights to amend any clauses stipulated in this agreement, including but not limited to – addition/removal of any clause, fees adjustments, as it deems fit.
17) All decisions made by The School are final in case of disputes.